Archive for the ‘Research’ Category

Sentinel by CGI Product Launch makes
Most Innovative Marketing Program of Windows & Doors

Posted by Andrea on September 13th, 2011

CGI_dangler

Longtime client CGI Windows was recently awarded a 2011 Crystal Achievement Award by Window & Door Magazine for Most Innovative Marketing Program by a Small to Medium Manufacturer.  CGI was chosen for this award following the introduction of their Sentinel by CGI mid-priced window and door line of products.

This new line marked a significant departure from CGI’s existing line of products, which catered exclusively to the high-end, impact resistant market. Guided by Daniels and Roberts, the company underwent a complete rebranding and repositioning of their existing portfolio, starting with a new and improved corporate logo. Their existing line was re-branded the Estate Collection, while the new Sentinel by CGI line was introduced through a collection of consumer and professional brochures, signage, POP showroom materials, and a dealer support notebook.

Finally, no re-branding would be complete without a complete upgrade of the company website. Not only was it enhanced to reflect the new line of Sentinel products, but other significant improvements were made including an upgraded dealer locator and separate logins for architects and dealers providing them access to specialized content pages.

We are excited that CGI was recognized for their significant marketing accomplishments, facilitated by the Daniels and Roberts team, and look forward to many more successful launches in the future!

To find out more about Window & Door Magazine’s Crystal Achievement Awards, follow this Link.

written by Andrea Pendergraft

Andrea

The Magic of Endorsements:
Sharing Ways to Eat Cheese “Beyond the Cracker”

Posted by Sharon Kitroser on June 1st, 2011

Did you ever have a friend recommend a restaurant, a Doctor, or even a blind date? You most likely took their advice. Why? Because you trusted them. So how do you put this friend to friend relationship to work on a bigger scale?

That was the question we had when putting together a comprehensive program for the Dairy Farmers of Idaho. Their goal was simple: Sell more cheese! The program included a Microsite with a sweepstakes, recipes and a valuable coupon.

To drive the campaign and sales of cheese we utilized the ultimate word of mouth – morning  drive on-air personalities at highly rated radio stations in key target markets. We then briefed them on the program, including goals and highlights of the campaign which was called ”Beyond the Cracker.”

The program took to the air  and every morning listeners throughout Florida were greeted by their favorite morning radio personalities giving them facts about the Microsite, invitations to download a coupon or join a sweepstakes, and personal stories and recipes featuring cheese.

There was a personality in Tampa who came from Milwaukee and got married in a cheese head… a gal in Miami whose blind date was highlighted by a Brie… and a West Palm Beach DJ who could not get enough of  her favorite grilled cheese and tomato sandwich!

Each day listeners would hear a new announcement and get hungrier and hungrier for CHEESE!!

To round out the program, we utilized various on-line components including Facebook. We are just on the tail end of this campaign, but “stay tuned” for some great results!

Social Media Marketing: A Cautionary Tale

Posted by Andrea on February 24th, 2011
Social Media Marketing

Social Media Marketing

Social Media Marketing has come of age! Everyone seems to have a presence – just check your favorite websites. Or your personal social media accounts, where surely there are people promoting their home based businesses. Tapping into the power of internet advertising, where most people spend hours upon hours of their time daily, seems like a no-brainer answer to building your business. Right?

Wrong.

Yes, Social Media Marketing has come a long way. Most anyone designing a new website will request that social media be included in the scope of the site. But just because it is included does not mean the phrase “if you build it, they will come” necessarily applies.

It is precisely because Social Media Marketing has become so popular that utilizing it successfully has become more difficult. Because everyone seems to have a presence, the social media landscape has become cluttered and busy, making it increasingly difficult to cut through the noise and get one’s message heard.

So how does one overcome the noise? There are those who think the answer is to essentially “talk louder,” splashing tweets and blog posts fast and furiously across any and all social media venues. Perhaps this will in fact get their brand noticed, but what sort of message is it sending? Instead of creating a positive impression, their presence becomes an annoyance, like that person we all know who never knows when to edit what comes out of their mouth. This sort of online representation is likely to do more harm than good to one’s business reputation. So remember, quantity does not equal quality.

Unfortunately, the answer for some others is guerrilla marketing by circumventing the system. Social media venues – Facebook, Twitter, LinkedIn, etc. – all have policies and guidelines that businesses are required to follow in order to advertise on their site. These unanimously require ads receive prior approval before being posted on the site. However, unscrupulous guerrilla marketers ignore these rules, essentially using social sites as a resource for spamming. In general, these scams are eventually discovered and banned. The result? Possible short-term benefit, definite long-term cost.

So what is the answer to breaking through the noise? Quite simply, the answer is creating interesting and consistent content that inspires discussion by followers. Rather than trying to directly create sales, communicate a thought provoking, relevant message which starts a conversation. This creates the benefit of instant feedback on public impressions of you and your competitors – in other words, market research that can be used to improve strategic business decisions.

One last note of caution: Do not expect overnight success with Social Media Marketing. Developing a significant online following is an organic process that requires creativity, persistence and patience. Done properly, however, it can provide a relatively inexpensive, real-time resource for discovering what your customers really want!

Conjoint Analysis

Posted by Amy Scharf on January 4th, 2010

Conjoint Analysis is an advanced market research technique that gets under the skin of how people make decisions and what they really value in products and services. Conjoint analysis is perfect for answering questions such as “Which should we do, build in more features, or bring our prices down?” or “Which of these changes will hurt our competitors most?”

Every customer making choices between products and services is faced with trade-offs. Is high quality more important than a low price and quick delivery for instance? Or is good service more important than design and looks?
For businesses, understanding precisely how markets value different elements of the product and service mix means product development can be optimized and aspects such as pricing tuned to customer’s willingness to pay for specific features.

Conjoint Analysis is a technique developed since the 1970s that allows you to work out the hidden rules people use to make trade-offs between different products and services and the values they place on different features. By understanding precisely how people make decisions and what they value in your products and services, you can work out the optimum level of features and services that balance value to the customer against cost to the company. (more…)